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Contact Details for Work From Home Services
To Obtain the following services, dial 1900 and Extention Number and contact relevent officer for information. පහත සඳහන් සේවා ලබා ගැනීම සඳහා 1900 අමතා, අනතුරුව දිගු අංකය මඟින් අදාළ නිලධාරියා සමඟ සම්බන්ධ වන්න. பின்வரும் சேவையைப் பெற 1900 மற்றும் பிரிவு நீட்டிப்பு எண்ணை டயல் செய்து தகவலுக்கு தொடர்புடைய அதிகாரியைத் தொடர்பு கொள்ளவும். |
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| Provided Service | Designation | 1900 + Ext. No | Email Address | |
| Network | Director/Network | 5100 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Network & New Services | Actg. Director/P&IR Deputy Director (N&NS) |
5102 | ||
| Infrastructure Development | Deputy Director/NW (ID) | 5104 | ||
| Type Approval & Vendor License | Assistant Director/NW (VL&TA) | 5103 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Infrastructure Development | Assistant Director/NW | 5101 | ||
| Infrastructure Complaint Handling | Development Officer | 5120 | ||
| Numbering | Development Officer | 5109 | ||
| Vendor License | Development Officer | 5117 | ||
| Tower Infrastructure Data Base | Development Officer | 5114 | ||
| Equipment Clearances | Telecommunications Officer | 5003 | ||
| Vendor License new requests | Management Assistant | 5115 | ||
| Vendor License renewals and Security Clearances | Managemnet Assistant | 5118 | ||
| Spectrum Management | Director/SM | 3200 |
(Operator)
|
|
| * Satellite Communication Service * Meteorological Services |
Deputy Director/SM & HoIT | 4105 | ||
| * Private Mobile Radio Communication Services * Trunked Mobile Radio Communication Services * Mobile Phone Clearances & Type Approvals |
Deputy Director/SM | 4102 | ||
| * Fixed Communication Services * Defence and Police Communication Srvices |
Actg.Director/SP Deputy Director/SM |
4130 | ||
| * Radio Spectrum Monitoring * Data Communication Services |
Deputy Director/SM (MS) | 4132 | ||
| * Sound & Television Broadcasting Services * Cellular Mobile Communication Services |
Deputy Director/SM | 4103 | ||
| * Citizen Band Radio Services * Short Range Devices (Low Power Devices) |
Assistant Director/SM | 6000 | ||
| * Maritime Communication Services * Amateur Services and Telemetry |
Assistant Director | 4124 | ||
| * Administrative matters * Clearances for Diplomatic Communication Services |
Administrative Officer/SM | 4115 | ||
|
* Aeronautical, Maritime and Satellite Communication Services
* Redar and Metrological Services
* Radio Spectrum Monitoring
* Amateur Radio and GMDSS Services |
Senior Telecommunications Officer | 4126 | ||
| * Low Power Device * IoT Applications * Clearances for Diplomatic Communication Services |
Senior Telecommunications
Officer
|
4104 | ||
| * Mobile Terminal Equipment Clearance including Mobile phons * Type Approvals * Private Mobile Radio (PMR) system * Citizen Band Radio system |
Senior Telecommunications
Officer
|
4123 | ||
|
* Fixed Communication Services
* Defense and Police Communication
* Sound & TV Broadcasting Services |
Senior Telecommunications Officer | 4125 | ||
| *Document Management System | Development Officer | 1012 | ||
|
* Fixed Communication Services
* Sound and TV Broadcasting Services
|
Telecommunications Officer | 4138 | ||
| *Amateur Radio Service *Radio Telemetry Service *Maritime Mobile Service | Telecommunications Officer | 4122 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| *Radio Spectrum Monitoring | Telecommunications Officer | 4122 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
*Type Approvals
*Private Mobile Radio Syatem (UHF) *GMDSS & Auditing
|
Telecommunications Officer | 4122 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
*Fixed Communication Services
*Low Power Device
|
Telecommunications Officer | 4122 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
*Fixed Communication system
*Low Power Device
*Maritime Mobile Services
|
Telecommunications Officer | 4302 |
(Operator)
This email address is being protected from spambots. You need JavaScript enabled to view it. (Vendors)
This email address is being protected from spambots. You need JavaScript enabled to view it. (Individual)
This email address is being protected from spambots. You need JavaScript enabled to view it. (Complaints) This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
| *IMIE Database Update | IT Assistant | 4109 | ||
| *Maritime Mobile | Managemnet Assistant | 4118 | ||
| *Private Mobile Radio System (VHF) *Fixed Communication Services *Maritime Ship Communication Services | Managemnet Assistant | 4119 | ||
| *Maritime Mobile | Managemnet Assistant | 4134 | ||
| *Individual Terminal Equipment Clearance Services *Fixed Service | Managemnet Assistant | 4129 | ||
| *Mobile Terminal Equipment Clearance (Vendors) | Managemnet Assistant | 4128 | ||
|
*GMDSS Services
*Type Approvals
*Sound and TV Broadcasting
|
Managemnet Assistant | 4120 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
*Cellular Network Equipment Clearances *Amateur Radio Services
|
Managemnet Assistant | 4120 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Compliance (Consumer Complaints & Quality of Service) | ||||
| General Issues | Deputy Director /Compliance (Consumer Complaints) | 1400 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by Airtel | Development Officer | 1402 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by Dialog | Development Officer | 1405 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by Hutchison | Development Officer | 1406 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by Mobitel | Managemnet Assistant | 1401 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by LankaBell | Managemnet Assistant | 1403 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by SLT | Managemnet Assistant | 1401 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Social Media Issues | Development Officer | 2408 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Nusaince Calls/SMS | IT Assistant | 2432 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to misplaced mobile phones | Managemnet Assistant | 1403/2428 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to SLT fault clearances | Managemnet Assistant | 2428 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| SIM Registration Issues | Director/Compliance (Actg.) | 2403/1404 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Quality of Service Issues | Assistant Director/Compliance | 2433 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Signal/Coverage Issues |
Senior Telecommunications
Officer
|
2430 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| SatelliteTV/Cable TV Issues |
Senior Telecommunications
Officer
|
2430 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Tariff Complaints |
IT Assistant /Management
Assistant
|
2500/2413 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Tariff | Deputy Director/CPT (T) | 2406 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Interconnection & Sector Analysis | Deputy Director/CPT (I &SA) | 2402 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Gamata Sannivedanaya - Connect Sri Lanka | Deputy Director/CPT (OA) | 2404 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Licence Management |
Actg Director/LM | 4100 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Policy & International Relations | Actg Director/PIR | 5102/5200 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Finance | Director Finance | 1100 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Administration & Human Resources | Deputy Director/ADM& HR | 6104 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Corporate Affairs & Planning | Actg Deputy Director-CA&P | 6100 | This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it. | |
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