Telecommunications Act
(Consolidated Act as Act No 25 of 1991, as amended by the Sri Lanka Telecommunications(Amendment) Act No 27 of 1996)
L.D.-O 14/96 [Certified on 23rd October, 1996] AN ACT TO PROVIDE FOR THE ESTABLISHMENT OF THE TELECOMMUNICATIONS REGULATORY COMMISSION OF SRI LANKA; FOR THE TRANSFER OF ALL PROPERTY, RIGHTS AND LIABILITIES OF THE DEPARTMENT OF TELECOMMUNICATIONS TO THE CORPORATION NAMED "SRI LANKA TELECOM" ESTABLISHED BY ORDER UNDER SECTION 2 OF THE STATE INDUSTRIAL CORPORATIONS ACT, No. 49 OF 1957; FOR THE REPEAL OF THE TELECOMMUNICATIONS ORDINANCE (CHAPTER 192); AND FOR MATTERS CONNECTED THEREWITH OR INCIDENTAL THERETO. BE it enacted by the Parliament of the Democratic Socialist Republic of Sri Lanka as follows :-
1. This Act may be cited as the Sri Lanka Telecommunications Act, No. 25 of 1991 and the provisions of this Act other than the provisions of section 72 shall come into operation on the date on which this Act becomes an Act of Parliament. The provisions of section 72 shall come into operation on such date as the Minister may appoint by Order published in the Gazette.

PART I ESTABLISHMENT AND CONSTITUTION OF THE TELECOMMUNICATIONS REGULATORY COMMISSION OF SRI LANKA

Establishment and Constitution of the Telecommunications Regulatory Commission of Sri Lanka.
2. (1)




(2)
There shall be established a Commission which shall be called the Telecommunications Regulatory Commission of Sri Lanka (hereinafter referred to as the "Commission") which shall consist of the persons who are for the time being members of the Commission under subsection (1) of section 3 of this Act.
The Commission shall by the name assigned to it by subsection (1), be a body corporate and shall have perpetual succession and a common seal and may sue and be sued in such name.
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3. (1)





(2)
The Commission shall consist of-
(a) the Secretary to the Ministry of the Minister, who shall be the Chairman of the Commission
(b) the person for the time being holding office as the Director-General ; and
(c) three members appointed by the Minister from among persons who possess any recognized qualifications and have distinguished themselves in the field of law, finance and management respectively (hereinafter referred to as "appointed members").
The provisions of the Schedule to this Act shall have effect in relation to the appointed members of the Commission.
Constitution of the Commission.
3A.
(1) The quorum for a meeting of the Commission shall be three members one of whom shall be the Chairman of the Commission.
(2) The Chairman or in his absence the Director-General shall preside at every meeting of the Commission.
(3) All questions for decision at any meeting of the Commission shall be decided by the vote of the majority of the members present at such meeting.
(4) Subject to the preceding previsions of this section, the Commission may regulate the procedure in regard to the meetings of the Commission and the transaction of business at such meetings.
Quorum and meetings of the Commission.
3B. No act, decision or proceeding of the Commission shall be deemed to be invalid by reason only of the existence of any defect in the appointment of any member thereof. Validity notwithstanding any defect.
3C. The members of the Commission may be remunerated out of the Fund of the Commission, in such manner and at such rates as may be determined by the Minister in consultation with the Minister in charge of the subject of Finance. Remuneration of the members of the Commission.
3D.
(1) The seal of the Commission-
  (a) shall be determined and devised by the Commission and may be altered in such manner as may be determined by the Commission;
  (b) shall be in the custody of such person as the Commission may determine from time to time; and
  (c) shall not be affixed to any instrument or document except with the sanction of the Commission and in the presence of two members of the Commission who shall sign the instrument or document in token of their presence.
(2) The Commission shall maintain a register of the instruments and documents to which the seal of the Commission has been affixed.
Seal of the Commission.
4. The Commission shall exercise its powers under this Act in a manner which it considers is best calculated to promote the national interest and in particular-
(a) to ensure the provision of a reliable and efficient national and international telecommunication service in Sri Lanka (save in so far as the provision thereof is impracticable) such as will satisfy all reasonable demands for such service including emergency services, public call box services, directory information services, maritime services and rural services as may be considered essential for the national well being;
(b) without prejudice to the generality of paragraph (a), to secure that every operator shall have and employ the necessary technical, financial and managerial resources to ensure the provision of the services specified in his licence;
(c) to protect and promote the interests of consumers, purchasers and other users and the public interest with respect to the charges for, and the quality and variety of telecommunication services provided and telecommunication apparatus supplied;
(d) to maintain and to promote effective competition between persons engaged in commercial activities connected with telecommunication and promote efficiency and economy on the part of such persons;
(e) to promote the rapid and sustained development of telecommunication facilities both domestic and international;
(f) to ensure that operators are able to carry out their obligations for providing a reliable and efficient service free of undue delay, hindrance or impediment;
(g) to promote research into and the development and use of new techniques in telecommunications and related fields;
(h) to encourage the major users of telecommunication services whose places of business are outside Sri Lanka to establish places of business within Sri Lanka; and
(i) to promote the use of Sri Lanka for international transit services.
General objects to be achieved by the Commission.
5. For the purpose of achieving the objects referred to in section 4, the Commission shall have the following powers, and duties -
(a) to ensure that the telecommunication services in the country are operated in a manner which will best serve and contribute to its overall economic and social development and advancement;
(b) to advise the Minister in the granting of licences to operate telecommunication systems under this Act;
(c) to advise the government on matters relating to telecommunication including policies on tariffs, pricing and subsidies and legislative measures required for the provision of public telecommunication services;
(d) to pay due regard to the public interest and the convenience and wishes of the general public as regards the telecommunication services provided by an operator;
(e) to comply with such general policy directions as may be given from time to time by the Minister regarding the performance of the duties and exercise of the powers of the Commission, and furnish such information as may be required by him in accordance with the provisions of section 67;
(f) to take such regulatory measures as may be prescribed to comply with any general or special directions that may be given to it from time to time by the Government of Sri Lanka in the interest of national security, public order and the defence of the country;
(g) to direct any operator to comply with requirements laid down by the International Telecommunication Union and other relevant International Organisations in respect of both equipment and technical standards;
(h) to ensure compliance by operators with international or other obligations entered into by the Government of Sri Lanka in relation to telecommunication;
(i) to assist any Ministry where requested, in the conduct of negotiations to establish agreements with the International Telecommunication Union, other foreign telecommunication operators and international telecommunication organizations, regarding standards and procedures for the establishment of a telecommunication system;
(j) where so required at the request of the Minister or of any other relevant Ministry, to represent the Government in international conferences or international and foreign bodies concerned with telecommunication;
(k) to determine in consultation with the Minister, the tariffs or methods for determining such tariffs, taking into account government policy and the requirements of the operators in respect of the telecommunication services provided by the operators: provided that the tariff rates, call charges and other charges in force immediately prior to the transfer date shall continue in force and shall be deemed to be the tariffs specified under this Act, until revised or amended under the provisions of this Act;
(l) to approve interconnection charges and charges for calls between licensed interconnected telecommunication systems where operators of those systems are able to agree on such charges, and to determine such charges where operators are unable to agree;
(m) to require operators of telecommunication systems to adopt such accounting systems as may be approved by the Commission;
(n) to require any operator to submit to it transmission plans, signalling plans, switching and numbering plans and to approve or modify such plans as well as to publish and ensure compliance with such plans;
(o) to specify technical standards and procedures for the provision of telecommunication services;
(p) to specify standards for the education and training or technical manpower in telecommunication;
(q) to approve types of telecommunication apparatus which may be connected to a telecommunication system;
(r) to take such regulatory measures including the issue of directives as may be deemed necessary to monitor the quality of services provided by operators and to ensure that these services conform to standards relating to quality of service specified by rules made under this Act;
(s) to promote, in co-operation with the operators or otherwise, research and development in telecommunication at universities and research institutes in Sri Lanka;
(t) to establish such advisory bodies as may be deemed necessary for the purpose of advising it on any matter pertaining to the exercise, performance and discharge of the powers, functions and duties of the Commission under this Act;
(u) to negotiate with any public corporation or other person, for the prevention of any obstruction or interference with a radio beam or any communication facility or for the removal of any such obstruction or interference;
(v) to ensure the conservation and proper utilisation of the radio frequency spectrum by operators and other organisations and individuals who need to use radio frequencies;
(w) to make and enforce compliance with rules to minimise electro-magnetic disturbances produced by electrical apparatus and all unauthorised radio frequency emissions; and
(x) to do all such other acts which may be incidental or conducive to, the attainment of the objects of the Commission or the exercise or discharge of its powers and duties under this Act.
Powers, and duties of the Commission.
6. (1) In the exercise and discharge of its powers and functions under this Act, the Commission may conduct prescribed technical examinations for the purpose of establishing and maintaining such technical standards as may be deemed necessary for the purpose of providing an adequate and efficient telecommunication service. Commission to conduct examinations to maintain technical standards.
(2) In giving effect to the provisions of subsection (1), the Commission may appoint boards of examiners for the purpose of conducting examinations.
(3) The fees to be charged from candidates presenting themselves for examinations shall be as prescribed.
7. The Commission may -
(a) for the purpose of enabling the Commission to ascertain the financial viability and true condition of the affairs of an operator, by notice in writing require such operator to furnish to the Commission within such period as may be specified in the notice -
  (i) all books and accounts of such operator deemed necessary by the Commission for inspection;
  and
  (ii) all such information, whether technical, financial or otherwise as may be required by the Commission for the aforesaid purposes:
Provided however that the Commission shall treat as confidential all information furnished to the Commission by the operator in compliance with any such requirement;
(b) for the purpose of exercising, performing and discharging its powers, functions or duties under this Act by notice in writing require any person -
  (i) to furnish to the Commission within such time and at such place as may be specified in the notice any document specified or described in the notice which is in his custody or control;
  (ii) to produce for inspection any book, return, account or record in his possession or control:
Provided however that a person referred to in this paragraph shall not be compelled for any such purpose to produce any document which he could not be compelled to produce in any civil proceedings before a court.
Power of Commission to require information and to inspect.
8. As soon as may be after the end of its financial year, every operator shall prepare a report giving a true and fair account of its activities, and of its income and expenditure during the year together with an audited statement of accounts for that financial year and shall forward such report and statement of account to the Commission. Annual reports and audited statement of accounts of operator.
9. (1) Where a subscriber to a telecommunication service or a member of the public makes a complaint to the Commission in relation to the telecommunication service provided by an operator, the Commission may make such investigation as it may deem necessary and shall cause such remedial measures to be taken as the circumstances of the case may require. Commission to inquire into complaints.
(2) In the course of any investigation under subsection (1), the Commission may direct such operator to take such steps as appears to it to be necessary for the rectification of any cause or matter which gave rise to the complaint, and direct that financial redress be provided where appropriate.
(3) Every complaint made under subsection (1) shall be in writing and shall set out clearly the reasons therefor.
10. (1) The Commission shall be the sole lawful body in Sri Lanka to manage and control the use of the radio frequency spectrum and incidental and restricted emissions, matters relating to the geostationary satilite orbit and shall have the power where it deems necessary to withdraw or suspend its use or prohibit any such emission. Commission sole authority to manage radio frequency spectrum.
(2) The Commission shall be the sole lawful authority to negotiate with the International Telecommunication Union or its affiliated bodies on all matters referred to in subsection (1).
11. (1) Where the Commission is satisfied that a person who is authorized by a licence under section 17 to operate a telecommunication system is contravening or has contravened any of the conditions of his licence, the Commission may, subject to subsection (2), make an order for the purpose of securing compliance with that condition or may subject to subsection (3), revoke any such order. Enforcement of licence conditions.
(2) Before making an order under subsection (1) the Commission shall give notice -
(a) stating that it proposes to make the order and setting out its effect;
(b) stating the relevant condition of the licence and the acts or omissions which, in its opinion, constitute or would constitute contraventions of it; and
(c) specifying the time (not being less than twenty eight days from the date of publication of the notice) within which representations or objections to the proposed order may be made,

and shall consider any representations or objections which are duly made and not withdrawn.

(3) Before revoking an order made under subsection (1), the Commission shall give notice -
(a) stating that it proposes to revoke the order and setting out its effect; and
(b) specifying the time (not being less than twenty eight days from the date of publication of the notice) within which representations or objections to the proposed revocation may be made by any person interested in such revocation,
and shall consider any representations or objections which are duly made and not withdrawn.
(4) A notice under subsection (2) or subsection (3) shall be given by publication in such manner as the Commission considers appropriate for the purpose of bringing the matters to which the notice relates to the attention of persons likely to be affected by such notice and by sending a copy of the notice to the operator affected by it.
(5) As soon as practicable after an order is made under subsection (1) or subsection (3), the Commission shall -
(a) publish the order in such manner as it considers appropriate for the purpose of bringing the order to the attention of persons likely to be affected by it; and
(b) serve a copy of the order on the operator affected by it.
12. (1) On representations made to it or otherwise, the Commission may, where it deems necessary in the public interest, that any matter relating to the exercise or the proposed exercise of its powers, needs investigation or determination, of its own motion, hold a public hearing. Public hearing and procedure.
(2) The Commission shall, where the Minister so directs in the public interest, hold a public hearing in relation to any matter relating to telecommunication specified in such direction.
(3) For the purpose of holding a public hearing under subsection (1) or subsection (2), a committee of inquiry (hereinafter referred to as the "committee") shall be constituted which shall consist of the Chairman of the Commission or any other officer nominated by the said Chairman who shall preside at any meeting of such committee, and two or more other officers to be nominated by the said Chairman for that purpose.
(4) The proceedings at any public hearing to be held by the committee under this section may be conducted in any manner not inconsistent with the principles of natural justice which to the committee may seem best adapted to elicit proof or information relating to the matter under investigation.
(5) The committee may require evidence or arguments to be presented in writing and may decide the matters upon which it will hear oral evidence or arguments.
(6) The committee may at a public hearing admit or reject any evidence adduced, whether oral or documentary and the provisions of the Evidence Ordinance relating to the admissibility of evidence shall not apply.
(7) Every person who gives evidence before the committee shall, in respect of such evidence, be entitled to all the privileges to which a witness giving evidence before a court of law is entitled in respect of evidence given by him before such court.
(8) The proceedings at a public hearing shall be open to the public and minutes thereof including a summary of the evidence given and a statement of all facts taken into consideration shall be kept by the member presiding at the hearing.
(9) The committee shall determine the periods that are reasonably necessary for the fair and adequate presentation of any matter which is the subject of public hearing under this section and may require those matters to be presented within the respective periods so determined.
(10) Any person who has been summoned or whose interests are likely to be affected by any matter before the committee may appear in person or by authorized representative.
(11) In the event of a difference of opinion among the members of the committee the decision of the majority shall be the decision of the committee.
(12) During or at the conclusion of a public hearing, the committee may -
(a) make an order or award with reasons therefore relating to the matter before it or part thereof, or give a direction with reasons therefor;
(b) dismiss any matter or part of a matter or refrain from further hearing or from determining the matter or part thereof, if it appears that the matter or part thereof is trivial or vexatious or that further proceedings are not necessary or desirable in the public interest;
(c) generally give all such directions and do all such things as are necessary or expedient for the expeditious and just hearing and determination of any matter before it.
(13) Every order or award made and every direction given in pursuance of paragraph (a) of subsection (12) shall be published in the Gazette, and a copy of every such order, award or direction shall be served on each party to the public hearing.
13. (1) The committee shall have power to summon to attend at a public hearing held under section 12, any person who in the opinion of the committee, may be able to give evidence in relation to any matter before the committee or to produce any document, and may examine him on oath or affirmation. Any person so attending may be allowed reasonable expenses necessarily incurred by him in so attending. Power to summon persons to give evidence.
(2) If any person summoned to appear before the committee-
(a) fails without reasonable cause to appear at the time and place mentioned in the summons; or
(b) refuses without reasonable cause to be sworn or having been duly sworn, refuses or fails without reasonable cause to answer any question put to him by the committee or willfully gives a false answer to any such question; or
(c) refuses or fails without reasonable cause to produce before the committee any documents which are in his possession and which he has been required to produce,
such person shall be guilty of the offence of contempt against or in disrespect of the ruling of the committee.
(3) Where the committee determines that a person has committed any offence of contempt referred to in subsection (2) against or in disrespect of its ruling, the committee may cause the member presiding to transmit to the Court of Appeal a certificate setting out its determination. Every such certificate shall be signed by the member who presides at the public hearing.
(4) In any proceeding for the punishment of an offence of contempt which the Court of Appeal may think fit to take cognizance of, any document purporting to be a certificate signed and transmitted to that Court under subsection (3) shall -
(a) be received in evidence and be deemed to be such a certificate without further proof unless the contrary be proved; and
(b) be prima facie evidence that the determination set out in the certificate was made by the committee and of the facts stated in the determination.
(5) The Court of Appeal may in determining such question of law confirm, vary or annul the order, award or direction of the Commission or the committee, as the case may be, or may remit the case to the Commission or the committee with the decision of that Court on the question of law with such directions as may be deemed appropriate.
14. (1) An order made by the Commission under section 11 and an order, award or direction made by the committee under section 12 shall, subject to subsection (2) be final. Finality of orders made under sections 11 and 12 to be subject to appeal on a question of law.
(2) An appeal shall lie by any person aggrieved from an order, award or direction made under section 11 or 12 on a question of law, to the Court of Appeal.
(3) An appeal under subsection (2), shall be by written petition and shall -
(a) be presented in triplicate to the Commission within thirty days after the date of the communication by which the order, award or direction was notified to the appellant;
(b) set forth the order, award or direction of the Commission or committee as the case may be and the question of law to be argued;
(c) make any necessary party a respondent to such appeal; and
(d) be accompanied by a fee of one thousand rupees.
(4) Where a petition of appeal is presented to the Commission in the manner and within the time specified in subsection (3), it shall-
(a) transmit, or cause to be transmitted to the Court of Appeal a copy of the petition together with the record of the proceedings in which the order, award or direction referred to in the petition was made or given;
(b) issue, or cause to be issued notice of the appeal to the respondent named in the petition of appeal together with a copy of that petition; and
(c) file or cause to be filed, of record a copy of that petition.
(5) The Court of Appeal may in determining such question of law confirm, vary or annul the order, award or direction of the Commission or the committee, as the case may be, or may remit the case to the Commission or the committee with the decision of that Court on the question of law with such directions as may be deemed appropriate.
15. A copy of any rule, order, award, direction or other document made by or in the custody of the Commission and certified by it to be a true copy thereof, or an order award or direction made by the committee certified by the member who presided at the meeting of such committee where such order, award or direction was made to be a true copy thereof, shall in any court be evidence of the rule, order, award, direction or other document without proof of the signature of the Chairman of the Commission or the member presiding at such meeting of the committee, as the case may be. Evidence of documents.
16. Any person who without lawful authority contravenes or fails to comply with an order of the Commission under section 11 or an order, award or direction of the committee under section 12, shall be guilty of an offence and shall be liable on conviction after summary trial by a Magistrate to a fine not exceeding one hundred thousand rupees and in the event that the offence is continued after conviction an additional fine of not exceeding one thousand rupees in respect of every day the offence is continued after conviction. Contravention of an order, award or direction made under section 11 or 12.
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