FAQ

How do I make consumer complaints to TRCSL? As with all complaints involving telecommunications services, you should approach your telephone operator first. You should also ensure that you been through all the complaints process at your telephone operator. Also consumer complaints in website. And see public hearing

I am experiencing a delay in having my service repaid can TRCSL help? As with all complaints involving telecommunications services, you should approach your telephone operator first. You should also ensure that you been through all the complaints process at your telephone operator. You can contact TRCSL but please note we have no powers to require any telephone operator to repair your service any faster.

I am experiencing difficulty contacting my telephone company can TRCSL help? As with complaints involving telecommunication services, you should approach your telephone operator (In written & detail) Also consumer complaints in website.

I have cancelled my telephone service, but I am still getting bills…. Can TRCSL help? As with complaints involving telecommunication services, you should approach your telephone operator (In written & detail) Also consumer complaints in website. And see public hearing

I have complaint my telephone operator they have ignored my complaints. Can TRCSL help? As with all complaints involving telecommunications services, you should approach your telephone operator first. You should also ensure that you been through all the complaints process at your telephone operator.