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PUBLIC NOTICE

 

The Telecommunications Regulatory Commission of Sri Lanka do hereby give notice to the general public that we have requested Sri Lanka Telecom to temporarily stop the International Direct Dialing (IDD) Facility for 3months, commencing from 01st November 2005 – 31st January 2006 to the following countries:-

Solomon’s Island, Vanuata, Cook Islands, Wallis, Funtana Islands, Papua New Guinea, Nauru, Tuvalu, Tokelau, Western Samoa, Kiribati, Niue Estonia.  This is done to protect the public from frauds related to Premium Rate Services known as Modem Hijacking and Internet Dumping.

You are also advised to block the International Direct Dialing (IDD) facility with the secret code when you are using e-mail facilities or surfing the Internet.

There have been a considerable number of complaints by consumers regarding high amounts in their telephone bills as charges for the use of International Direct Dialing (IDD) facility.

The Telecommunications Regulatory Commission of Sri Lanka, regret very much the inconvenience caused to the consumers of SLT for temporarily stopping International Direct Dialing (IDD) facilities to the countries mentioned above.  This is done in the best interest of the public.

We have also advised SLT that the operator assisted facility during this period should function well to the satisfaction of their consumers who will need assistance to call people in those countries.

 

Director – General

Telecommunications Regulatory Commission of Sri Lanka

276, Elvitigala Mawatha, Colombo 08

Telephone:      2 689 354

Facsimile:        2 689 341

e-mail:             dgtsl@trc.gov.lk

 

 

Clarifications could be sought from:

Mrs. P.R. Amarasiri – Director of Legal Affairs

Telecommunications Regulatory Commission of Sri Lanka

Telephone:      2 689 350

Facsimile:        2 671 647

e-mail:             rene@trc.gov.lk

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