• Regulatory Work   - With the liberalization of the provision of telecommunication services in Sri Lanka it is expected that more service providers will enter the market deploying new technologies and services. The TRCSL will ensure that the operators will abide by the commitments made by Government of Sri Lanka (GOSL) to the World Trade Organization (WTO) and other international treatises - To encourage public participation in the decision making process of the TRCSL. • Radio frequency spectrum management. The recommendations of the Spectrum Management Consultants will be implemented in order to have a more streamlined, frequency management procedures. • Provision of Payphones for the public use. A subsidy provided to payphone operators have been increased to Rs.75,000/- in order to promote universal access/services in rural areas. • Granting of Vendor Licences. To promote efficient disposal of applications for vendor licenses, causing minimum delay and inconvenience to vendors, manufactures etc. • Conducting public awareness programmes to keep the public and other stakeholders informed of the new technologies and services. • Granting licences to several operators to operate External Gateways. • Development of Human Resources is essential for achieving good governance as such we will ensure the continuity of a skilled and ethical work force. • Customer Services and Advisory Centres. In order to create ONE-STOP SHOPS in various districts, TRCSL will create customer services and Advisory Centres for the convenience of the customers. • Provision of Telephone Services to Rural Sub Post Officers. TRCSL will provide telecommunication services to 590 rural Sub-Post Officers. TRCSL will invite expressions of interest from suppliers of telecommunication equipment and services to install and commission telecommunication services for these Sub-Post Offices. • TRCSL will use Roundtable Conferences to identify important issues and work in partnership with the industry to meet the demands of the public. • Special emphasis will be made with regard to high quality and variety of services offered to the public, through a competitive environment. • Through evolving convergence of technologies and services TRCSL will offer maximum benefits to the Sri Lankan public. • TRCSL will develop policies that will be technology neutral. • We will make every endeavour to enable the Sri Lankan public to have access to advanced telecommunications and information services throughout the country. • Encourage access to advanced telecommunication services by schools, libraries and healthcare personnel. • Lifting barriers to entry without imposing burdens on the new entrants.