|
Contact Details
To Obtain the following services, dial 1900 and Extention Number and contact relevent officer for information. පහත සඳහන් සේවා ලබා ගැනීම සඳහා 1900 අමතා, අනතුරුව දිගු අංකය මඟින් අදාළ නිලධාරියා සමඟ සම්බන්ධ වන්න. பின்வரும் சேவையைப் பெற 1900 மற்றும் பிரிவு நீட்டிப்பு எண்ணை டயல் செய்து தகவலுக்கு தொடர்புடைய அதிகாரியைத் தொடர்பு கொள்ளவும். |
||||
| Provided Service | Designation | 1900 + Ext. No | Email Address | |
| Network | Director/Network |
5100 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
| Network & New Services |
Actg. Director/P&IR
Deputy Director (N&NS)
|
5102 | ||
| Infrastructure Deployment | Deputy Director/NW (ID) | 5104 | ||
| Vendor License & Type Approval |
Assistant Director/NW
(VL&TA)
|
5103 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
| Infrastructure Complaint Handling | Development Officer | 5120 |
|
|
| Numbering | Development Officer |
5109 |
||
| Vendor License | Development Officer | 5117 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
| Tower Infrastructure Data Base | Development Officer | 5114 | ||
| Equipment Clearances | Telecommunications Officer |
5003 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
| Vendor License New Requests | Management Assistant | 5115 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Vendor License Renewals and Security Clearances | Management Assistant | 5118 | ||
| Licence Management | Actg. Director/LM | 3200 | ||
| Licence Management | Development Officer | 5001 | ||
| Licence Management | Development Officer | 5204 | ||
| Spectrum Management | Director/SM | 3200 |
(Vendors)
|
|
| * Satellite Communication Service * Meteorological Services |
Deputy Director/SM | 4132 | ||
| * Private Mobile Radio Communication Services * Trunked Mobile Radio Communication Services * Mobile Phone Clearances & Type Approvals |
Deputy Director/SM | 4102 | ||
| * Fixed Communication Services * Defence and Police Communication Srvices |
Actg.Director/SP Deputy Director/SM |
4130 | ||
| * Radio Spectrum Monitoring * Data Communication Services |
Deputy Director/SM (MS) | 4132 | ||
| * Sound & Television Broadcasting Services * Cellular Mobile Communication Services |
Deputy Director/SM | 4103 | ||
| * Citizen Band Radio Services * Short Range Devices (Low Power Devices) |
Assistant Director/SM | 4117 | ||
| * Maritime Communication Services * Amateur Services and Telemetry |
Assistant Director | 4124 | ||
| * Administrative matters * Clearances for Diplomatic Communication Services |
Administrative Officer/SM | 4115 | ||
|
* Aeronautical, Maritime and Satellite Communication Services
* Redar and Metrological Services
* Radio Spectrum Monitoring
* Amateur Radio and GMDSS Services |
Senior Telecommunications Officer | 4126 | ||
| * Low Power Device * IoT Applications * Clearances for Diplomatic Communication Services |
Senior Telecommunications
Officer
|
4104 | ||
| * Mobile Terminal Equipment Clearance including Mobile phons * Type Approvals * Private Mobile Radio (PMR) system * Citizen Band Radio system |
Senior Telecommunications
Officer
|
4123 | ||
|
* Fixed Communication Services
* Defense and Police Communication
* Sound & TV Broadcasting Services |
Senior Telecommunications Officer | 4125 | ||
| *Document Management System | Development Officer | 2427 | ||
|
* Fixed Communication Services
* Sound and TV Broadcasting Services
|
Telecommunications Officer | 4138 | ||
| *Amateur Radio Service *Radio Telemetry Service *Maritime Mobile Service | Telecommunications Officer | 4122 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| *Radio Spectrum Monitoring | Telecommunications Officer | 4304 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
*Type Approvals
*Private Mobile Radio System (UHF) *GMDSS & Auditing
|
Telecommunications Officer | 4305 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
*Fixed Communication Services
*Low Power Device
|
Telecommunications Officer | 4306 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
*Fixed Communication system
*Low Power Device
*Maritime Mobile Services
|
Telecommunications Officer | 4302 |
(Operator)
This email address is being protected from spambots. You need JavaScript enabled to view it. (Vendors)
This email address is being protected from spambots. You need JavaScript enabled to view it. (Individual)
This email address is being protected from spambots. You need JavaScript enabled to view it. (Complaints) This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
| *IMIE Database Update | IT Assistant | 4109 | ||
| *Maritime Mobile | Management Assistant | 4118 | ||
| *Private Mobile Radio System (VHF) *Fixed Communication Services *Maritime Ship Communication Services | Management Assistant | 4119 | ||
| *Maritime Mobile | Management Assistant | 4134 | ||
| *Individual Terminal Equipment Clearance Services *Fixed Service | Management Assistant | 4129 | ||
| *Mobile Terminal Equipment Clearance (Vendors) | Management Assistant | 4128 | ||
|
*GMDSS Services
*Type Approvals
*Sound and TV Broadcasting
|
Management Assistant | 4120 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
*Cellular Network Equipment Clearances *Amateur Radio Services
|
Management Assistant | 4149 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
Compliance Division
|
||||
| Compliance (Consumer Complaints & Quality of Service) | ||||
| General Issues (Consumer Complaints) | Deputy Director /Compliance (Consumer Complaints) | 1400 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by Airtel | IT Assistant | 1407 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by Dialog |
Consumer Relations Officer
|
1402 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by Hutchison |
Consumer Relations Officer
|
1408 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by Mobitel | Development Officer | 1406 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by LankaBell/ Airtel | IT Assistant | 1407 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to the services provided by SLT - Bill |
Consumer Relations Officer
|
2432 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Social Media Issues | Development Officer | 2408 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Nusaince Calls/SMS | IT Assistant | 1407 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to misplaced mobile phones | Management Assistant | 1403/2428 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Issues related to SLT fault clearances | Management Assistant | 2428 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| SIM Registration Issues | Administrative Officer | 2401 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Quality of Service Issues | Assistant Director/Compliance | 2433 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Signal/Coverage Issues |
Telecommunications
Officer
|
2433 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| SatelliteTV/Cable TV Issues |
Telecommunications
Officer
|
2433 |
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it. |
|
| Tariff Complaints |
Consumer Relations Officer
|
2408 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Tariff | Deputy Director/CPT (T) | 2406 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Competition issues and taxes | Acting Director/Competition | 2402 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Gamata Sannivedanaya - Connect Sri Lanka | Deputy Director/CPT (OA) | 2404 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Licence Management |
Actg Director/LM | 4100 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Policy & International Relations | Actg Director/PIR | 5102/5200 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Finance | Director Finance | 1100 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Administration and Corporate Affairs | Director/ADM & CA | 6100 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Corporate Affairs | Deputy Director - CA | 5202 | This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Human Resource Development | Assistant Director ( Human Resource Development) | 6104 | This email address is being protected from spambots. You need JavaScript enabled to view it. | |
|
||||
Press Room